Terms & Condition

US PRIVACY POLICY

JD SYSTEM CORP and our brands, which include but may not be limited to, GEUMSAM, value the trust you have placed in us. GEUMSAM is committed to handling your personal information in a safe, secure and responsible manner.

Our Privacy Policy applies to information collected through the GEUMSAM websites, www.geumsam.net, additional websites, microsites, mobile sites or applications that GEUMSAM may own, operate or sponsor in the future, or any website, microsite, mobile site or applications operated by a third party on which any contest or sweepstakes sponsored by GEUMSAM are hosted that expressly adopt, and display or link to, this Privacy Policy (collectively, the “Sites”). Our Privacy Policy does not cover any information collected offline by GEUMSAM (unless specifically stated). This Privacy Policy describes the information we collect about you, why we collect it, how we use it, and when we share it. We also explain the choices you can make about how we collect, use and share your information.

 

What information does GEUMSAM collect on the Sites?

We may collect personal and other information from you when you establish or update an GEUMSAM account, enter a contest or sweepstakes, participate in a survey, quiz or poll, shop online, check the status of an order or review order history, join our mailing list or follow our brands on social networking sites, purchase and send a gift card, download or use our mobile apps, post customer reviews or apply for an GEUMSAM credit card. Categories of personal information collected include your name, e-mail address, postal address, phone number and credit card number.

We also gather navigational information about where visitors go on our Sites and information about the technical operation of our Sites and services. This information allows us to see which areas are most visited and helps us better understand our customers’ experiences at our Sites and tailor communications to our customers’ interests. This helps us improve the quality of your online experiences by recognizing and delivering more of the preferred features, areas and services. Please click here to learn more about how we and our service providers use cookies and other technologies for these purposes. Information about your mobile device and computer (for example, domain type, browser version, service provider, internet protocol address and geo-location data) may also be collected by us or our service providers to learn about your use of our Sites.

We also collect information from other sources, including from social media and other websites that display authorized GEUMSAM branding. For example, if you post a comment on any of our brands’ Facebook pages or send us a message on Twitter, we may collect that information as described in this Privacy Policy. We also may collect information about you from commercially available sources such as data aggregators, advertising member networks and public databases. Please note that we may combine or cross reference this information with other information that we collect about you and use it as described here.

How is my information used?

We use the information we collect from you for the following purposes:

To process your order and answer your questions about the status of your order.

To provide you with periodic e-mails, mailings and other communications about G, services and promotions or to help us learn more about your shopping preferences. You may choose not to receive these communications as described below.

To help us improve our online stores and your shopping experience.
To provide location-based services, such as suggesting the location of nearby physical stores.
To provide advertisements to you about our products and services on our Sites and other websites.
To analyze trends and statistics.
To protect the security or integrity of our Sites and our business.
To contact you if necessary.

As otherwise indicated in our Terms of Use.
Please note that when you provide personal information to one of our GEUMSAM brands, we may share that information, including email, among our other GEUMSAM brands. In addition, if you use the share feature on our Sites to share any products with a friend, we will use your friend’s name and the contact information you provide to effectuate such sharing.

Will my information be shared?

GEUMSAM is committed to maintaining your trust and we want you to understand when and with whom we may share information collected about you.

Advertising member networks & select companies. Like other retailers, GEUMSAM participates in advertising member networks with like-minded organizations where we may contribute certain information collected through our Sites – including your name, postal address, email address, telephone number, purchase history, data collected through cookies and other technologies and geo-location data– so that other members may inform you about products or services that might interest you.

We may also make your information directly available to select companies that we believe may offer products or services of interest to you or that help us better understand our customers and improve our services. If you would prefer that we not share your information with our advertising member networks or select companies, please click here.

Service providers. GEUMSAM shares information about our customers with service providers so that we can provide better service to you, such as collecting, storing and managing customer information; providing customer services; taking and fulfilling orders; processing credit card information; conducting promotions and surveys for our brands; suggesting store locations nearby and communicating effectively with our customers. We restrict those service providers from making any use of your information other than to help us provide better service to you.

We may also allow service providers to collect information about your online activities through cookies and other technologies so that these entities can provide certain services to us. For example, we contract with service providers to serve ads on our behalf across the Internet. They will collect information about your visits to our Sites, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for our products and services. These targeted advertisements may appear on our Sites or on other websites that you visit. Please click here to learn more about your choices regarding targeted advertising. GEUMSAM also may share aggregated statistical or demographic information about our customers with service providers for customer analytics purposes so that we can better serve you.

Co-branded partners. Co-branded partners are entities with whom we jointly offer a service or feature. You can tell when you are accessing a service offered by a co-branded partner because the co-branded partner’s name will be featured prominently. You may be asked to provide information about yourself to register for a service offered by a co-branded partner. In doing so, you may be providing your information to both GEUMSAM and the co-branded partner, or we may share your information directly with the co-branded partner. Please note that the co-branded partner’s privacy policy may apply to its use of your information.

In addition, we may offer scrip programs, which allow you to instruct us to divert a percentage of the amount you spend on GEUMSAM purchases to participating schools and other non-profit organizations, or loyalty programs, which allow you to earn "points" on purchases at GEUMSAM brands and use the points toward certain rewards offered by the loyalty program. If you choose to participate in any scrip, loyalty or similar program in which an GEUMSAM brand is a participating vendor, and you authorize GEUMSAM or our credit card processor to provide information about your purchases to the company administering the program, we will share your personal information with that program. The information you authorize us to disclose to the scrip or loyalty program may include your name, your credit card number, the date and amount of your purchase, and any other information you have agreed that we may share. Please note that once we disclose this information, the scrip or loyalty company may use and share it with others in accordance with its own privacy policy. You should review these policies carefully, as we have no control over them.

Sweepstakes, contests or promotions. When GEUMSAM conducts contests, sweepstakes, promotions and surveys, or joins with other companies to do so, customers who choose to participate may be asked to provide personal information. We and the other participating companies may use this personal information for such purposes as notifying winners and fulfilling promotional obligations, and may also cross reference customer databases to identify common customers. Information from these activities may be used by GEUMSAM and the other participating companies to explore future promotional opportunities. Even if you have chosen not to receive e-mail or postal mail from any of our GEUMSAM brands prior to your participation in a contest, sweepstakes, promotion or survey, you may still receive information from our GEUMSAM brands in connection with that activity if you register for or participate in it. You may choose not to participate in contests, sweepstakes, promotions or surveys if you do not wish to receive information from GEUMSAM or share your information with GEUMSAM and the other companies sponsoring those activities.

Legal’ other considerations. GEUMSAM may disclose your personal information to others if we believe disclosure is appropriate to comply with law, regulation, legal process or government request; enforce the terms of any of our policies; or protect the rights, property or safety of ANN, our associates or our customers. We may also share your information in connection with or to effectuate a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy, reorganization or liquidation.

With your consent. You may be notified at the time your information is collected that it will be shared with a third party. If you proceed with providing your information after receiving that notice, you will be considered to have consented to have your information shared with the third party.

What information is collected by other sites and services?

If you are visiting any of our Sites through a link from another website or search engine, information about your visit to our Sites may be collected by the provider of the other website or search engine. We encourage you to review the privacy policies of these other websites or search engines.

We may also enable you to navigate to other sites and services from our Sites, and we may display content from these other sites and services. We do this for your convenience. We don’t endorse or generally have any affiliation with these other sites and services. And we don’t control and aren’t responsible for their web practices. Whether their content appears within our web environment (like a map frame), or you leave our Sites to view the content on another website, those entities’ terms, conditions, and privacy policies govern your online experience unless there’s a conspicuously posted statement by us that says otherwise. Please view their terms of service and privacy policies if you have any question about their practices.

Here are some examples of situations where information may be collected by other sites and services:

Interactive Maps. We may facilitate easy access to the online maps of content providers like Google, Microsoft, and Yahoo! so that you can get location, driving, and contact information for our stores.

Sweepstakes, Contests, and Survey Sites. We may rely on the expertise of other entities to run sweepstakes, contests, and surveys. In these cases, the other entity’s privacy policy may apply to any personal information you provide in connection with the event. Please take note of who’s running the event in question, and the terms, conditions, and policies that apply

Social Networking or Other User-Generated-Content Sites. We may facilitate easy access to social networking sites and other sites that host user-generated content. This may include easy click-through access or “single sign-on” to these sites. The other site’s privacy policy applies to any personal information you provide to that site.

Does GEUMSAM use location-based services?

We may use location-based services to provide you with information through your wireline or mobile connection to our Sites. If we do so and you have not disabled the location-enabled feature on your device, we may collect geo-location information from your device and we may share that information as described above. This location information is collected in a form that does not contain your contact information and may be used by GEUMSAM to provide and improve location-based products and services (including, for example, helping us offer you the location of GEUMSAM stores nearby). Our applications may be designed to collect information even if you are not logged into the mobile GEUMSAM applications or the Sites. Your device may offer privacy and security settings that allow you to manage how your device and browser share location information with others, as well as how your browser handles cookies and related technologies. Please refer to instructions provided by your wireline or mobile service provider or the manufacturer of your device to learn how to adjust your settings.

How does GEUMSAM handle user-generated content?

We may enable users to submit their own content for blogs, customer reviews, discussion forums, message boards and in other features on our Sites. We do not restrict the distribution of personal information that you voluntarily disclose in these public forums, so please be aware that any information you disclose can be collected and used by others. For this reason, we encourage you to refrain from providing or sharing personal information about yourself in blog comment threads, customer reviews, discussion forums, message boards, and other areas where your submissions will be available to the public. We cannot prevent that information from being used in a manner that may violate this Privacy Policy or applicable law.

How do I access or change information available in “My Account” profile?

If you want to change or review the information that we make available about you in your account profile, simply sign on to www.geumsam.net and click on "My Account" on the navigation bar. You will then be able to change information stored in your account profile. Be sure to click “Save” when you complete your changes.

You can also change or access this information by contacting our brands. Please be sure to include or have ready your full name, address, phone number and e-mail address.

You can request that we “delete” your personal information from your account profile. If you have requested to “delete” your account profile, all personal information about you that we have stored will be depersonalized and/or permanently deleted subject to legal and contractual restrictions. For example, we may continue to retain certain of your personal information for the purposes of collecting any outstanding debts owed to us. If you have requested to “close” your account or if we consider your account no longer active, we will continue to store your personal information for a reasonable period of time after which all personal information about you that we have stored will be promptly depersonalized and/or permanently deleted subject to legal and contractual restrictions.

How do I unsubscribe or opt out?

At various points on our Sites, you have the option to join our email lists and receive information about our products, services and offers. Also, if you provide us with your email address when you register online, update your account, log in, place an order, make a customer service inquiry, choose to receive our emails, request a catalog, participate in a sweepstakes, contest, promotion or survey, you may automatically be added to our email list and receive marketing or promotional information from us.

You can use the procedures described below to opt out of GEUMSAM marketing, LOFT marketing or sharing with advertising member networks or select companies. Your opt-out request may take up to 10 business days to process, and you may receive communications from us in the meantime. Please note that if you make subsequent purchases from our Sites, we will confirm your order by e-mail, and we may need to contact you by phone, e-mail, or postal mail with other questions regarding your order.

If you prefer not to receive marketing or promotional information from GEUMSAM, please contact us at 1-714-442-0679, customerservices@geumsam.com or GEUMSAM Customer Services, ATTN: Senior Director, Customer Contact 3696 Garden Grove, #15, Garden Grove, California 92844. Please be sure to include your full name, email address, telephone number, mailing address and, specifically, what information you do not want to receive. For example:

“I prefer not to receive email marketing.”
“I prefer not to receive direct mail marketing.”
“I prefer not to receive telephone marketing calls.”
“I prefer not to receive mobile marketing messages.”

You may also click the unsubscribe link found at the bottom of all GEUMSAM marketing emails to be removed from future email marketing.

Sharing with advertising member networks or select companies

From time to time, we may share your information with members of advertising networks or select companies whose products or services may be of interest to you. These entities may have their own privacy policy in place to govern their treatment of your information. If you do not wish to have GEUMSAM share your information with advertising member networks or select companies for their marketing purposes, you may:

email customer service at customerservices@geumsam.com with the phrase "no advertising member network or select company sharing" in the subject line; or
contact customer service by regular mail or by phone as described above.
Please be sure to include your full name, email address, telephone number and mailing address in your communications with client services to opt out of sharing with advertising member networks or select companies. Although we will stop sharing your information with advertising member networks or select companies upon receiving and processing your request, for entities who already have your information you will have to opt-out of their marketing communications by contacting them directly.

What information does GEUMSAM collect on the Sites?

We may collect personal and other information from you when you establish or update an GEUMSAM account, enter a contest or sweepstakes, participate in a survey, quiz or poll, shop online, check the status of an order or review order history, join our mailing list or follow our brands on social networking sites, purchase and send a gift card, download or use our mobile apps, post customer reviews. Categories of personal information collected include your name, e-mail address, postal address, phone number and credit card number.

We also gather navigational information about where visitors go on our Sites and information about the technical operation of our Sites and services. This information allows us to see which areas are most visited and helps us better understand our customers' experiences at our Sites and tailor communications to our customers' interests. This helps us improve the quality of your online experiences by recognizing and delivering more of the preferred features, areas and services. Please click here to learn more about how we and our service providers use cookies and other technologies for these purposes. In order to disable cookies, please consult your browser's help section for instructions. Information about your mobile device and computer (for example, domain type, browser version, service provider, internet protocol address and geo-location data) may also be collected by us or our service providers to learn about your use of our Sites.

We also collect information from other sources, including from social media and other websites that display authorized GEUMSAM branding. For example, if you post a comment on any of our brands’ Facebook pages or send us a message on Twitter, we may collect that information as described in this Privacy Policy. We also may collect information about you from commercially available sources such as data aggregators, advertising member networks and public databases. Please note that we may combine or cross reference this information with other information that we collect about you and use it as described here. For information on how to unsubscribe or opt-out of our marketing communications or data sharing practices, please click here.

We retain your personal information for as long as necessary to fulfill the purpose(s) outlined in this Privacy Policy and to comply with applicable laws, and your consent to such purposes(s) remains valid after termination of our relationship with you.

What if there are changes to this Privacy Policy or if I have other questions?

We may update the Privacy Policy from time to time. If we make material changes to this Privacy Policy or our information practices change in the future, we will notify you by posting the changes on our Sites. You may wish to check this section from time to time, because by visiting our Sites, you agree to accept these changes to the Privacy Policy. Except as otherwise mentioned herein, this Privacy Policy only addresses the use and disclosure of information we collect from you on our Sites.

If you have any questions about our Privacy Policy, please contact us:

GEUMSAM
9636 Garden Grove Blvd.,
Garden Grove, CA 92844

1-714-442-0679
Customerservice@geumsam.com

Effective as of September 1, 2018.